Order Cancellation
All orders are refundable up until the shipping point. If you need to change or cancel your order after money has been received, please contact us within 12 hours.
Refunds
Above all, we want you to be content. We want you to shop with confidence. As a result, we are happy to guarantee your complete happiness by guaranteeing that your order will be delivered on time and precisely.
Since achieving your happiness is our main priority, everyone who shops on
Power Sparrow Industry promises:
- full compensation in the event that your order is misplaced;
- a full refund (minus the two to five-business-day processing period) if your order does not arrive within the allotted 45 business days;
- return the item, in whole or in part, if it does not match the description;
Refunds in full are not granted in the following situations:
- Your order doesn’t arrive due to uncontrollable factors (such as providing the wrong delivery address).
- Your purchase does not arrive because of exceptional circumstances beyond of our control (such as not being cleared by customs or being delayed by a natural disaster).
We provide a money-back guarantee for 60 days on all of our items. We will reimburse the purchase amount if you simply send us a note via the Contact Us Page or email us at info@powersparrowind.com
Easy Returns
For sixty days, we provide a money-back guarantee on every product we sell. All you have to do is contact us, and we will return your money.
We stand by anything we put up for sale. If you’re unhappy with an item, you can return it for a refund or a replacement. Don’t ask any questions! Only you should be responsible for its return.
Kindly contact us beforehand, and we will guide you through the steps. Our team is always ready to provide you the best choices!
Please do not return your item to us unless we directly tell you to.